Product Support

Technical Support:

For PC Speed Maximizer installation or technical assistance please contact us via your preferred method below:

Online Support*: Online Support Form

Phone Support*: 866-269-1246

*Provide promo code for your free PC Speed Maximizer support: ACSM

Customer Service:

For billing issues please contact our customer service via email:

Digital River Customer Service

FAQs

I purchased PC Speed Maximizer but am being returned to the website to purchase the product again.

License key does not work.

How do I uninstall PC Speed Maximizer?

I just completed running a scan and optimizing my PC. When I run the scan again it still shows errors that were not fixed.

I purchased PC Speed Maximizer but am being returned to the website to purchase the product again.   

Resolution:  Please activate PC Speed Maximizer:

1.  Open PC Speed Maximizer (Start -> Programs -> PC Speed Maximizer folder -> PC Speed Maximizer)
2.  Click on the About tab
3.  Click on Register
4.  Enter name where indicated
5.  Enter the license key received via email
6.  Click register
7.  Restart PC Speed Maximizer

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License key does not work.

Resolution:  Make sure you are entering your correct license key.  Receipt numbers are sometimes mistaken for license keys.  Please re-check your order information email for your correct license key. Some helpful tips regarding your license key:

1. Copy (Ctrl + c) and paste (Ctrl + v) of your license key is recommended.

2. The correct license key format for PC Speed Maximizer is: XXXX-XXXX-XXXX-XXXX (four series of four characters).

3. Please note that any 0 in the license key is a zero.

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How do I uninstall PC Speed Maximizer?

Resolution:

1. Close PC Speed Maximizer (if open)
2. Click Start > Programs > PC Speed Maximizer
3. Click ‘Uninstall PC Speed Maximizer’
4. Click ‘Yes’ to continue with Uninstall and ‘OK’ when complete

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I just completed running a scan and optimizing my PC. When I run the scan again it still shows errors that were not fixed.

Resolution: Make sure you close other programs (including your Internet browser) before you run the final fix (Repair & Optimize, Fix, Clean or Clean-up).  This is because PC Speed Maximizer cannot fix or clean up items that are in use by other programs.

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